Wipro BPO Solutions - Pune - Freshers Jobs In Dec 2009

Customer Service

Job Description :

Responsible for customer service turnaround within set time frames.
- Minimize customer dissonance, optimize charge out and cost per transaction.
- Monitor customer satisfaction levels and participate in developing improvement plans.
- Maintain customer and vendor databases.
- Implementation of new negotiated facilities services and programs.
- Ensure accurate documentation of customer profiles.
- Handle written customer correspondence on behalf of operations.
- Communicate with operations staff on client issues, policy change etc.

Experience Required: 0 -2 Years
Job Location:Pune
Desired Profile: :
Age: 18 to 45 years
Education: Graduates, BE/BTECH/MCA/PGDCA/MBA/MCM/ NEED NOT APPLY
Experience: FRESHERS can also apply
 PROCESS DETAILS: NON- VOICE/ VOICE Process involving NIGHT SHIFTS as work hours.
Walk in to one of the addresses mentioned below between 11AM and 6PM:

Wipro BPO (Monday to Friday)
Plot No. 2
Phase 1
Rajiv Gandhi Infotech Park
Next to Infosys BPO
Hinjewadi
Pune-411057

Wipro BPO (Monday to Saturday)
FC Annex, 1215, Shivajinagar,
Landmark: Lane opposite Fergusson College Gate 2
Lane adjacent to Hotel Savera

Plseae bring the following documents at the time of interview:
2 passport size photographs in color
2 printed copies of your resume
1 photo identity proof (original + photocopy)
 
CANDIDATES WHO HAVE APPLIED IN THE LAST 1 MONTH NEED NOT APPLY

Brief-Up About Company: : We are the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally. We provide comprehensive ITsolutions and services, including systems integration, informationsystems outsourcing, package implementation, software applicationdevelopment and maintenance, and research and development services tocorporations globally.

Contact Information
Address:Wipro BPO Solutions Ltd
FC Annex, 1215, Shivaji nagar.
Lane Opp Fergusson College Main Gate.
Next to Tata Capital. FC Road
PUNE,Maharashtra,India 411005
Website(s):http://www.careers.wipro.com/bpo

How To Apply:CLICK HERE to apply at Naukri.com

Wednesday, December 9th, 2009

Tags: BPO Freshers Jobs, Fresher Jobs, Freshers jobs in India, Freshers Jobs In Pune, IT Freshers Jobs

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